07830 023887

Terms and Conditions

(Last updated: 25th February 2026)

1. Introduction

These Terms & Conditions govern your use of Elite Force Pest Control’s website and our pest control services. By using our website or booking a service, you agree to these terms.

2. Services Provided

Elite Force Pest Control provides:

  • Rodent control (rats, mice, squirrels)
  • Wasp nest removal
  • Insect control (ants, Pharaoh ants, cockroaches, fleas, moths, etc.)
  • Wildlife carcass removal (fox, bird, rodent, etc.)
  • Pest proofing (6-month guarantee unless otherwise stated)

All services are subject to availability.

3. Pricing & Payment

3.1 Fixed Price Services

  • Rodent control: £180
  • Wasp & standard ant treatments: £180
  • Pharaoh ant treatment: £250
  • Cockroach & Other Insect Treatment — From £250 per visit
  • Any additional Follow-Up Visit — £50 (If required within the treatment cycle.)

NOTE: Out of hours services and distant locations may incur additional costs to cover travel time and fuel. We ensure to advise you of all additional costs beforehand.

3.2 Variable Price Services

Insect treatments (fleas, cockroaches, moths, etc.) depend on:

  • Property size
  • Severity of infestation
  • Type of insect

A price will be confirmed after the above information has been provided.

In exceptional cases, the services required may vary depending on the information provided by the customer. Any differences in service scope or cost will always be clearly explained and agreed by phone before work is carried out.

3.3 Proofing

Proofing is quoted separately and includes a 6-month guarantee on sealed entry points, unless otherwise stated.

3.4 Payment Terms

Payment is due at the attendance of the visit unless otherwise agreed.

The person who contacts us is responsible for the payment.

For visits in absence of the customer, payment must be completed in advance by bank transfer.

4. Guarantees

Although we have a near 100% success rate, we do not provide guarantees on pest control services.

We do however, provide a 6-month guarantee on proofing solutions. Extensions are also available for an additional fee.

5. Your Responsibilities

You agree to:

  • Provide access to the affected areas of your property
  • Follow the technician’s safety and aftercare instructions
  • Some areas are not to be cleaned after treatment for at least 2 weeks, to ensure the treatment takes its full effect
  • Ensure children and pets are kept away from treated areas as advised
  • Inform us of any allergies, pets, or safety concerns before treatment
  • Keep treated areas clean and dry where required

6. Cancellations & Missed Appointments

  • Cancellations must be made at least 24 hours in advance
  • Late cancellations or missed appointments may be charged
  • Emergency callouts may require a callout fee

7. Liability

We are not liable for:

  • Pre-existing property damage
  • Structural defects that allow pests to re-enter
  • Damage caused by pests before or after treatment
  • Issues arising from failure to follow aftercare instructions

Our liability is limited to the value of the service provided.

8. Website Use

8.1 Content

The content on this website is for informational purposes only.

8.2 Intellectual Property

All content, branding, and materials on this website belong to Elite Force Pest Control and may not be reproduced without permission.

9. Complaints

If you wish to raise a concern or complaint:

  • Email:
  • Phone: 07830 023887

We will respond within a reasonable timeframe.

10. Governing Law

These terms are governed by English law. Any disputes will be handled in UK courts.